Please allow up to 30 working days for your parcel to be delivered from the UK back to our warehouse in Denmark. Due to UK customs processes, it may take a few days longer.
When we receive your return at our warehouse, it will be processed as quickly as possible. It can usually take up to 7 working days to be processed and refunded. We will send you a confirmation email once we have made the refund.
The refund will be made using the same payment method you chose when you made the order. Please note it may take up to 5 days, before you can see the money in your account.